Frequently Asked Questions

eyeglasses

Yes: when selecting your prescription type, choose Non-Prescription (Plano).

Yes: you can add Color Tint/GradientPolarized, or Transitions VII lenses to any eyeglasses frame we carry.

Polycarbonate lenses are lightweight (30% lighter than plastic lenses), impact-resistant and extremely durable. Because of these qualities, they are ideal for children and playing sports. Polycarbonate lenses also make a great choice for rimless and semi-rimless eyeglasses - especially when the lenses have to be drilled or clipped to the frame.

A disadvantage of polycarbonate is that they have more lens reflections when compared to plastic or glass lenses. We recommend an anti-reflective (AR) coating when ordering polycarbonate lenses.

For a limited time, EZcontacts is offering free 5-7 business day shipping through USPS on orders that are not already discounted! 

vision insurance

If your insurance plan has out-of-network coverage we will process your insurance claim and you will be reimbursed by the insurance company.

No.  We've got you covered. Just head over to this form, fill it out, and we’ll handle the rest:
https://www.ezcontacts.com/forms/icf

Once you provide us with your information we will check with the provider to verify your eligibility and coverage details.

No worries. You may place your order and reach out to us thereafter here to check your eligibility and proceed with your reimbursement claim. Or, you may chat with us before placing your order to verify your insurance details.

holiday season extended returns

Enjoy an extended 60-day return/exchange policy on all orders placed from November 1, 2024 until January 15, 2025. The 60-days are counted from the delivery date of your item(s). All other terms of our standard return/exchange policy still apply.

sunglasses

Yes: most sunglasses frames can be ordered with prescription lenses. When available, you will see an option to Add Prescription or Custom Lenses next to the Add to Cart button.

Yes, you can also add polycarbonate lenses to any prescription capable sunglasses we offer.

contact lenses

Yes: you will need to provide a valid prescription for the specific product you are ordering. The quickest verification method is to provide us your doctor/prescribers contact information. Optionally, you can also upload an image of your prescription or fax/email it after placing your order.

Yes: federal law requires a prescription to purchase color contact lenses. This also includes plano (non-prescription) contact lenses worn for fashion purposes only.