Frequently Asked Questions

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For a limited time, we're is offering free 5-7 business day shipping through USPS on orders that are not already discounted! 

If your insurance plan has out-of-network coverage we will process your insurance claim and you will be reimbursed by the insurance company.

Yes: you will need to provide a valid prescription for the specific product you are ordering. The quickest verification method is to provide us your doctor/prescribers contact information. Optionally, you can also upload an image of your prescription or fax/email it after placing your order.

Yes, we accept FSA/HSA cards for eligible vision-related items such as prescription glasses and contact lenses. Simply enter your card info at checkout (it should work like any major debit/credit card). Non-prescription or cosmetic items usually aren’t covered, so check your plan’s guidelines. If your FSA/HSA card is declined, use another payment method and submit the receipt for possible reimbursement. Always keep your itemized receipt or invoice for your records.

You earn 1 EZPoint for every $2 spent on eligible items. EZPoints are only earned on products where the EZPoints label is visible. Points are added to your account once your order is complete and become active 90 days after the order ships.

eyeglasses

Yes: you can add Color Tint/GradientPolarized, or Transitions VII lenses to any eyeglasses frame we carry.

Polycarbonate lenses are lightweight (30% lighter than plastic lenses), impact-resistant and extremely durable. Because of these qualities, they are ideal for children and playing sports. Polycarbonate lenses also make a great choice for rimless and semi-rimless eyeglasses - especially when the lenses have to be drilled or clipped to the frame.

A disadvantage of polycarbonate is that they have more lens reflections when compared to plastic or glass lenses. We recommend an anti-reflective (AR) coating when ordering polycarbonate lenses.

For a limited time, we're is offering free 5-7 business day shipping through USPS on orders that are not already discounted! 

Yes: when selecting your prescription type, choose Non-Prescription (Plano).

vision insurance

Yes, we accept FSA/HSA cards for eligible vision-related items such as prescription glasses and contact lenses. Simply enter your card info at checkout (it should work like any major debit/credit card). Non-prescription or cosmetic items usually aren’t covered, so check your plan’s guidelines. If your FSA/HSA card is declined, use another payment method and submit the receipt for possible reimbursement. Always keep your itemized receipt or invoice for your records.

No.  We've got you covered. Just head over to this form, fill it out, and we’ll handle the rest:
https://www.ezcontacts.com/forms/icf

Once you provide us with your information we will check with the provider to verify your eligibility and coverage details.

No worries. You may place your order and reach out to us thereafter here to check your eligibility and proceed with your reimbursement claim. Or, you may chat with us before placing your order to verify your insurance details.

If your insurance plan has out-of-network coverage we will process your insurance claim and you will be reimbursed by the insurance company.

sunglasses

Yes: most sunglasses frames can be ordered with prescription lenses. When available, you will see an option to Add Prescription or Custom Lenses next to the Add to Cart button.

Yes, you can also add polycarbonate lenses to any prescription capable sunglasses we offer.

contact lenses

Yes: you will need to provide a valid prescription for the specific product you are ordering. The quickest verification method is to provide us your doctor/prescribers contact information. Optionally, you can also upload an image of your prescription or fax/email it after placing your order.

Yes: federal law requires a prescription to purchase color contact lenses. This also includes plano (non-prescription) contact lenses worn for fashion purposes only.

ez points

You earn 1 EZPoint for every $2 spent on eligible items. EZPoints are only earned on products where the EZPoints label is visible. Points are added to your account once your order is complete and become active 90 days after the order ships.

For every 250 EZPoints earned, you will receive a $25 voucher code via email. This voucher can be used on orders of $150 or more.

You can check your EZPoints balance and earning history here: https://www.ezcontacts.com/account/ezpoints.